THESE
ARE THE TERMS OF SERVICE which govern
your hosting transaction with Merlins Designs.
They explain what we provide and what we do not provide.
Unacceptable
or Socially Inappropriate Content: we reserve
the right to refuse Domain Hosting Services to Sites deemed
"Unsuitable". Unsuitable
sites include, for example, sites that:
include,
promote, or link to violence or illegal activities.
include,
promote, or link to material that promotes or depicts
discrimination based on sexual orientation,
race, gender, religion, national
origin, physical or mental disability, or age.
Include,
promote, or link to material which violate intellectual
property rights or material of such nature.
Right
of Refusal: We reserve the right to refuse/terminate hosting
services to any individual, company, organization, or entity
for any reason. In such cases, Merlins Designs
may issue a full and immediate refund of all moneys paid not
including setup fee's. In the event that services are refused/terminated,
no explanation will be required.
Mail
Server Policy: Any sites that engage in excessive use of the
Mail Server are prone to immediate termination without notice.
Excessive use is defined as any process or procedure which overtaxes
the Mail Server resulting in other clients being unable to access
the Mail Server to send and receive normal e-mail communications.
Prolonged and repeated mail abuse will result in a users SMTP
privileges being revoked without notice.
Spam
Policy: We
do not practice, participate in nor condone SPAM of any sort.
Offenders of SPAM will be notified in writing by us to
cease and desist such activities. Failure to
comply will result in immediate termination of mail services
without refund. The negligence of a single domain
residing on our servers could result in we being placed on an
anti-Spam list. Should we be placed on the anti-Spam list, every
domain e-mail service will be affected and blocked. We wish
to protect our customers of this problem and for this reason,
we will remain intolerant of SPAM.
Purchasing
Service(s): To begin the purchasing
process, you must print, read, sign and fax this agreement to
877-897-1245 within 30 days of completion of
the online contract via our Site. Failure to send this
to us irrevocably waives all client privileges.
Policies
and Pricing: Customers who purchase Merlins Designs
Service(s) will be considered customers. All company rules,
policies and operating procedures concerning customer orders,
customer service and service sales will apply to these customers.
We reserve the right to change our policies and operating procedures
at any time. For example, we will determine pricing schedule
for services sold by us which may vary from time to time.
Payment
of Service(s): Merlins Designs
accepts payment in the form of Credit Card via papal (Mastercard,
Visa), personal or company check, cashier's check, and money
order.
NSF
checks will be charged a $50 US service fee. Credit
Card numbers will be verified before transactions occur. Upon
receipt of payment, you will receive an order confirmation via
an e-mail message outlining other policies and procedures.
Service
Agreement: We agree to process services
purchased by customers. We reserve the right to reject orders
that do not comply with the necessary requirements that we may
establish from time to time. We will be responsible for all
aspects of service processing, customer support and payment
processing and we agree to handle all customer service requests
generated at the order form. After the completion of the setup
of your services, ALL service requests must be made via the
Request for Service Form. This is necessary to be sure
all requests for assistance are met in a timely, efficient manner.
Affiliates - We will track sales made to customers who
purchase services using linkIDs from the Approved Site to our
site and we will provide you with reports of the sales at the
time of Fee Payment.
Customer
Service and Our Service Warranty: We
agree to provide technical assistance for services you purchased
where there is a technical problem as the result of the setup
or configuration of your Internet service(s). We will
resolve these problems and provide e-mail response as to the
solution within 1-2 business days providing you follow the service
policies and procedures outlined in your order confirmation
document. We will provide answers to frequently asked
questions or problems which will be posted on our site under
the FAQ link. We will not provide technical training
other than the FAQ section, the directions that come to you
at the completion of your setup, or training and/or consulting
services you have or will purchase. Merlins Designs,
Inc. stands behind all our services -- both Internet and customer
services. At all times, we want our customers to feel satisfied.
We will provide the best possible service to you. Should you
find a problem with the setup of your Internet service(s) as
it is going on you are responsible to contact Merlins Designs,
Inc. as outlined in your order confirmation document.
Flame mail directed to Merlins Designs or any of
its officers or employees will not be tolerated.
Should you
be unsatisfied with any of our services within the first 30
days (from the time payment and/or service agreement is received),
where no mutual agreement can be met, Merlins Designs
may provide you a full refund minus 10% (required for labor
fees on the setup of your services). Refunds will not be issued
past 30 days.
We
disclaim all liability for development and maintenance of Your
Site that has not been directly *purchased from Merlins Designs,
Inc.. You will compensate and hold us harmless from all claims,
damages and expenses (including, without limitation, attorneys'
fees) relating to the development and maintenance and contents
of Your Site.
Should
error or distinctions occur with the operations of your site
based on development or maintenance provided by sources other
than Merlins Designs, you will be held liable, and will
be expected to provide the necessary provisions for correction
of this.
Relationship
Between You and Merlins Designs: This
is an agreement between independent contractors -- You and Merlins
Designs, Inc.. This Agreement does not imply any partnership,
joint venture, agency, franchise, sales representative or employment
relationship between you and Merlins Designs. You will
not have, nor will you represent that you have, any authority
to make or accept any offers or representations on our behalf.
You will not do anything to disparage or damage the reputation
of Merlins Designs or any of its officers, employees,
products and/or services.
Misrepresentation:
You will not misrepresent Merlins Designs by expressed
or implied claims of success, warranties or service obligations
or there of on our behalf. We disclaim any liability for
such claims or implications made on your part to prospects,
potential customers, and/or customer of Merlins Designs.
You acknowledge this agreement will be terminated with or without
notice for misrepresenting Merlins Designs, its officers,
employees, distributors, assigns or products or services.
Modification
of Terms & Conditions: We may modify
any of the terms and conditions of this Agreement, at any time
and in our sole discretion, by posting a change notice and the
new agreement on our site. Modifications may include but are
not limited to changes in available fee or payment schedules
or procedures and Program rules. YOUR ONLY RECOURSE
TO CHANGES UNACCEPTABLE TO YOU IS TO TERMINATE THIS AGREEMENT.
YOUR CONTINUED USE OF SERVICE(S) FOLLOWING THE POSTING OF CHANGE
ON OUR SITE WILL CONSTITUTE A BINDING ACCEPTANCE OF THE CHANGE.
Limitation
of Liability: We disclaim liability for any indirect, special
or consequential damages, arising in connection with this Agreement
or Service(s), even if we have been advised of the possibility
of such damages.
Disclaimers:
We
make no expressed or implied warranties or representations with
respect to any services purchased at Merlins Designs (Including,
without limitation, warranties of fitness, merchantability,
non-infringement or any implied warranties arising out of a
course of performance, dealing or trade usage). Further,
we make no representation that the operation of our network*,
including our own Site, will be uninterrupted or error free,
and we will not be liable for the consequences of any interruptions
or errors.
Term
of this Agreement and Termination:The duration
of this Agreement will begin with our receipt of your signed
Agreement and will end when terminated by either party. Either
party may terminate this Agreement at any time, with just cause,
by giving the other party written notice of termination. Removal
of all Merlins Designs Logos and all reference to association
with Merlins Designs must be removed from the Approved
site immediately upon termination of this Agreement.
Independent
Investigation: YOU ACKNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT
AND AGREE TO ALL ITS TERMS AND CONDITIONS. YOU HAVE INDEPENDENTLY
EVALUATED THE DESIRABILITY OF PURCHASING Merlins Designs,
SERVICE(S) AND ARE NOT RELYING ON ANY REPRESENTATION, GUARANTEE
OR STATEMENT OTHER THAN AS SET FORTH IN THIS AGREEMENT.
Miscellaneous:
This Agreement will be governed by the laws of the state
of California, without reference to rules governing choice of laws.
Our failure to enforce your strict performance of any provision
of this Agreement will not constitute a waiver of our right
to subsequently enforce such provision or any other provision
of this Agreement Any
action relating to this Agreement must be brought in the federal
or state courts located in the state of Nevada and you irrevocably
consent to the jurisdiction of such courts with your acceptance
of this Agreement.